Goldrush Phoenix, located at 91 Parthenon Street in the Starwood area of Phoenix, offers a premier gaming experience for both new and returning players. Goldrush Phoenix offers a seamless and exciting gaming experience with its Electronic Bingo Terminals (EBTs) and promotions linked to player profiles. Whether you’re a first-time visitor or a seasoned player, this guide will walk you through everything you need to know—from getting started to cashing out your winnings.
Step 1: Get Your Goldrush Phoenix Player Card
To begin playing at Goldrush Phoenix, you’ll need to obtain a Goldrush Phoenix Player Card. Follow these steps:
- Visit the cashier or customer service desk upon arrival.
- Provide a valid ID (age restrictions may apply based on local gambling laws).
- The cashier will issue you a personalised player card linked to your profile.
- This card will be used to track your promotions, winnings, and gameplay history.
Step 2: Load Funds onto Your Player Card
You can play at Goldrush Phoenix using either funds loaded onto your card or cash directly at the EBT machines. Here’s how both options work:
Option 1: Loading Funds onto Your Card
- Hand your player card and cash to the cashier.
- Specify the amount you want to load onto your card.
- The cashier will transfer the funds, and your balance will be updated instantly.
- Once loaded, you can use the card to play at any EBT machine without handling cash.
Option 2: Playing with Cash at the EBT Machines
- If you prefer, you can insert cash directly into the EBT machine without loading funds onto your card.
- The machine will display your available balance, and you can start playing immediately.
- Any winnings will be credited to your game session, which you can later transfer to your player card or cash out.
Step 3: Play at the Electronic Bingo Terminals (EBTs)
- Insert your player card or cash into the EBT machine.
- Choose from a variety of slot-style and bingo games available.
- Use the touchscreen interface to select your bets and start playing.
- Your balance updates in real-time as you play.
- If you need to take a break, you can remove your card to save your balance.
Step 4: Track Your Promotions and Rewards
One of the biggest advantages of using a Goldrush Phoenix Player Card is that it links to your personal profile, allowing you to receive:
✅ Exclusive Promotions – Special bonuses, free play credits, and cashback deals.
✅ Jackpot Notifications – Updates on progressive jackpots and upcoming draws.
✅ Loyalty Rewards – Earn points based on your gameplay, which can be redeemed for prizes.
- You can check your current promotions by asking the cashier or reviewing notifications at selected terminals.
- Some promotions may require you to opt-in or reach a minimum spend to qualify.
Step 5: Cash Out Your Winnings
When you’re ready to end your session, you can cash out using one of these methods:
Option 1: Cashing Out at the Cashier
- Take your player card to the cashier and request a withdrawal.
- The cashier will check your balance and pay out your remaining funds or winnings in cash.
- If you plan to return, you can leave money on your card for future gameplay.
Option 2: Printing a Voucher at the EBT Machine
- Some EBT machines allow you to print a cash-out voucher.
- Simply select the cash-out option on the machine’s screen.
- Take your printed voucher to the cashier to redeem your winnings.
Step 6: Keep Your Player Card Safe
- Your Goldrush Phoenix Player Card is reusable and linked to your profile.
- Keep it in a safe place to continue enjoying rewards and promotions.
- If you lose your card, report it immediately to customer service to protect your account and balance.
By using your card, you can experience cashless and hassle-free play, eliminating the need to handle physical money at the machines. This makes transactions smoother and allows you to focus entirely on the excitement of the game.
Additionally, the system provides exclusive promotions, free spins, and jackpot updates, ensuring that you never miss out on valuable rewards. Your winnings and loyalty points are automatically tracked, making it easier to monitor your progress and redeem bonuses.
With the ability to play at your own pace and cash out anytime, Goldrush Phoenix ensures a gaming experience that is both enjoyable and convenient. Whether you’re a casual player or a high-stakes enthusiast, the player card system enhances every aspect of your visit, offering security, ease, and plenty of winning opportunities.
🎰 Ready to start winning? Visit Goldrush Phoenix today and experience the thrill of gaming like never before! 🎉
What is the minimum withdrawal amount?
The minimum withdrawal amount is R20.
How can I request a withdrawal?
To withdraw funds, complete a “Request for Electronic Transfer of Funds” form available on the Goldrush website and submit it as instructed.
How long does it take to process a withdrawal?
Upon receiving your withdrawal request, Goldrush will verify the availability of funds and, within 24 hours, initiate an electronic transfer to your nominated bank account. The total time for the funds to reflect in your account may vary depending on your bank’s processing times.
Are there any fees associated with withdrawals?
No specific fees for withdrawals are mentioned in Goldrush’s terms and conditions. However, it’s advisable to consult with your bank regarding any potential charges on their end.
Can I withdraw to a different bank account than the one I used for deposits?
Goldrush will only process EFT withdrawals to the same account number from which the deposited funds were received.
What should I do if I haven’t received my withdrawal after the expected time?
If your withdrawal hasn’t been credited within the expected timeframe, contact Goldrush’s customer service for assistance.
Is there a maximum withdrawal limit?
Goldrush’s terms and conditions do not specify a maximum withdrawal limit. For large withdrawal amounts, it’s recommended to contact customer support for guidance.
Can I cancel a withdrawal request?
The terms and conditions do not detail a process for canceling withdrawal requests. If you wish to do so, promptly contact Goldrush’s customer service to inquire about the possibility.
What happens if I provide incorrect bank account details?
Providing incorrect bank details can lead to failed transactions or funds being sent to the wrong account. Ensure all information is accurate when submitting a withdrawal request. If an error occurs, contact customer support immediately.
Are there any conditions I must meet before withdrawing funds?
To prevent money laundering, any deposit must be wagered at least once before withdrawal. Additionally, customers are required to regularly disclose their source of income to Goldrush.